DCP Series-Ception: Roles

Welcome back!

If you missed last week’s Transparent Tuesday– go see it and catch up because this is SERIES-CEPTION. It is a DCP (Disney College Program)  topic series within the series Transparent Tuesdays. Last week was DCP-Roommates. This week, I was thinking it would be DCP- Roles.

The Disney College Program.

For those that do not know, as I did not really touch on this last week, the DCP is an internship through The Walt Disney company. You must be enrolled in classes currently or have been within the past 6 months when you apply. There are many, many, many DCP participants working at the two parks in the USA. I am not sure about the numbers for Disneyland in California, but for Walt Disney World in Florida (or possibly combined, again, I am not exactly sure) they get roughly 24,000 applications each term. Out of those 24,000 applications only roughly 6,000 get in. It is competitive. (I’m thinking next week I will do a segment on applications and the application process.) They staff many of their roles through the College Program (CP). The role availability varies based on the resort in which you are placed (Either Disneyland resort or Walt Disney Word resort). I was placed in Florida at World so most of my expertise is going to be based on Disney World.

First off, I may use some Disney jargon without explaining by mistake. If you have any questions, please do not hesitate to comment and let me know. I will definitely get back to you. I have already used a little bit of jargon- role. Role is Disney speak for job. I’ll try to elaborate on jargon as much as I notice it, but it’s ingrained in my head so no guarantees.

Disney cp roles are broken up into several categories- Operations (ops), Recreation (rec), Entertainment, Retail, Lodging, and Food & Beverage (Food & Bev, F&B, FB).

List of roles by category.

Operations:

  • Attractions
  • Bus Greeter
  • Convention Guide
  • Custodial
  • Monorail
  • Photopass
  • Watercraft

Recreation:

  • Lifeguard
  • Children’s Activities
  • Rec Attractions

Entertainment:

  • Costuming
  • Character Attendant
  • Character Performer

Retail:

  • Bibbidi Bobbidi Boutique/ Pirates League
  • Merchandise (merch)
  • Vacation Planner

Lodging:

  • Bell Services
  • Front Desk
  • Housekeeping

Food and Bev:

  • Seater
  • Quick Service Food and Beverage (QSFB)

Those are just the roles at Walt Disney World for College Program participants, in some areas Disneyland has more availability while in other areas less or none at all.

Some roles are more common in cp participants than others. These are typically known as ‘High Need’ and ‘High Volume’ roles. The difference between the two is simply in the name- high need obviously means that they need a lot of people and cps for the roles constantly and high volume comes from the history of lots of cps being accepted for these roles.

High Need Roles: Lifeguard, Custodial, Housekeeping, QSFB.

High Volume Roles: Merch, Rec Attractions, Character Attendant, Character Performer.

 

I was a lifeguard. It was my top choice and I didn’t even know it was a high need role. I had experience and I knew the certification used there well. Lifeguards can be placed at any of the resorts or at either of the two water parks. I was placed at Pop Century and Art of Animation. There were 3 pools at each resort. It was definitely a fun job.

 

Working at Disney as a College Program participant, you are basically at the disposal of Disney whenever they want you. You are selling your soul to them for the duration of your program. Disney can pretty much work you whenever they want, but they are sneaky enough to work you as much as possible, and still manage to not give you any overtime. They are not shy to remind you that the cp is a job before anything else, and you are disposable. If you can put up with it, it can be a really great experience. If you go with the intention to slack off but absorb the benefits, you should probably re-think that.

 

To prep you for next week’s DCP- Application segment, here is a quick overview of what some of the more common roles or the roles that are not self- explanatory may actually entail:

Attractions: You could be at any of the theme parks. You may be lucky enough to operate a ride, but you also might be working the front entrance or be directing cars in the parking lot.

Custodial: This role is apparently an unexpected favorite. You could be placed at a resort location, water parks, or at the theme parks. You get a lot of guest interaction and opportunities to make magic- in addition to the cleaning. You become a pro Disney-scoop-er. (I can’t explain that jargon at the moment, but will in a later segment.)

Photopass: Taking pictures and making magical moments in the parks. I have not met anyone who did not love this role. .

Rec Attractions: Slide and water ride operators, essentially.

Vacation Planner: Ticket Sales.

Seater: Full Service Food and Beverage hostess.

Merchandise: Retail in any of the gift/souvenir shops or stands within the parks. Basically, selling anything that isn’t at a restaurant or food stand.

If you have any questions about any of the other roles, please comment and I will get back to you!

Tune in next week for DCP- Applications!!

 

(Also you can see https://jobs.disneycareers.com/disney-college-program for official information on the DCP.)

 

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